Preparing for Your Session
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Intake
Please fill out your intake here, prior to your appointment.
If it has been more than 1 year since your last intake, please take a few minutes and fill out a new one.
We only have so much time scheduled for you. If your session time arrives and your intake still needs completing, know that we will have less time for your bodywork.
Thank you for your understanding.
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Parking & Approach
We have metered street parking on 12th and on Charnelton, and free 2hr parking on 12th, between Charnelton and Lincoln. We are located 3 blocks south of the Eugene Library, in the Charnelton Wellness Center, at the back of a parking lot directly south of the OddFellows building.
You can also find our parking and our building on this map.
Because we are located in downtown and do not keep a front desk, our front door is generally locked. Your LMT will call you about 5 minute before the start of your session, and walk you in.
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Insurance
We require insurance to be verified prior to booking insurance/billed sessions here.
You can read more about how to use insurance at our office here.
If you have accidentally booked an insurance session without submitting your info, and your appointment is more than a week out, you can submit your info here. If your appointment is within a week, please call or text us @ 541-515-0232.
Please note that though we do check insurance coverage, delays in reporting can affect your benefits, insurance representatives sometimes make mistakes, and insurance payments are not guaranteed. Because you are responsible for any unpaid balances, we strongly recommend independently familiarizing yourself with your coverage.
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Cancellations & Reschedules
We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment, or you may be charged a cancellation fee. You can do this fastest through the links at the bottom of your confirmation and reminder emails.
While we don't want to encourage people to come in sick, we also need to make sustainable choices to support our staff and their families. No-shows, cancellations and reschedules inside 24 hours of the start of your appointment are subject to 50% of the cash rate price of your service, which will be charged to your card on file.
We require a card on file to secure all bookings.
If you need to cancel or reschedule inside 24 hours, please contact your LMT directly.